So You have Won an Award But….
Everyone loves awards, especially reputable ones from renowned associations.
Marketers love our awards for sure as it’s something that most of us probably toiled hard for and spent long hours putting together the campaign strategy behind it. But if you ask the business and start flashing the trophy in front of them, they might just go “erm good but where’s the sales?”.
In such a scenario, before you start conjuring up images of Tom Cruise in Jerry Maguire saying “show me the money” and depending on what’s the reality of the connect versus disconnect between your campaign outcomes versus business outcomes, try asking yourself the following questions:
What else did I achieve in reality besides marketing outcomes like engagements, interest and conversions based on people who interacted with the campaign?
What did it really look like in terms of sales demand, leads generated for sales and/or sales opportunities, if not actual sales?
If it looks bad, why is there a disconnect between marketing and sales outcomes? Was it a product proposition problem or marketing positioning problem?
The truth is, marketing awards to me, having being a judge for a few different awards now, should be tagged hand in hand to business outcomes.
Marketers shouldn’t be winning awards for their own vanity but rather, the award is the cherry on top of the cake as a reward for a successful campaign that helped to achieve business outcomes. And these business outcomes in turn helped to solve customer problems and address their needs.
Else, you end up with a flashy trophy but still get hammered for not helping business to create sales demand and opportunities. And guess what, your marketing budget still gets cut at the end of the day as business still sees a disconnect between what marketing does and what business wants. Business would rather spend it on product research and development than marketing awards as such award submissions certainly don’t come cheap!
Marketers should therefore take greater pride in being strategic advisors to the business and work with them to strengthen their product and service proposition. Bring in a neutral perspective of the target customer and make sure it is a proposition that is compelling even to you. Else, no marketing campaign can salvage a bad product proposition.
Then, you can go focus on winning awards and actually take pride in it.
About the Author
Mad About Marketing Consulting
Ally and Advisor for CMOs, Heads of Marketing and C-Suites to work with you and your marketing teams to maximize your marketing potential with strategic transformation for better business and marketing outcomes.
